You may have received an email called 'Your email domain has been claimed'.  These instructions cover what to do if you receive that email.

Instructions to Join Account Associated with Domain

Step 1: Open the email from Zoom with the subject 'Your email domain has been claimed'

Step 2: Click the 'Update Account Information' button within the email.

Step 3: Sign in to your ACM Zoom account.

NOTE: Make sure you are signing in with your ACM email address, and not another email address.

Step 4: Click 'Consolidate into Account', and then click 'Continue'.

Step 5: Click 'Go to My Current Account'.

  • This will allow you to continue using Zoom while your account is switched, if needed.

Step 6: Receive an email from Zoom with the subject 'Zoom account invitation result'

  • This will show that your account has been switched successfully.

If you encounter any problems, please contact