Accommodation 6

• Introduction to Accommodation at ACM
• Private Rented Accommodation
• ACM Student Halls
• Guarantor Information
• Council Tax Exemption Information

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Admissions 1

• I would like to cancel my open day booking

Additional Needs and Disabilities 0

Appeals 2

• I wish to appeal my grade, what should I do?
• Where can I find the Academic Appeal policy?

Assessments 4

• I need to speak to an assessment officer?
• I can't access Canvas, what do I do?
• I missed my assessment, what do I do?
• When will my assessments be taking place?

Attendance 0

Complaints 0

Digital Education 33

• Why am I getting so many Canvas notifications?
• I have Canvas issues, who do I speak to?
• How do I make someone a Co-Host of my Zoom session?
• I have concerns about Zoom's security settings.
• Canvas - Forgot password

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Education Guidance 8

• Education Guidance Information
• How do I apply for the DSA?
• Am I eligible for the Disabled Students Allowance (DSA)?
• How do I contact the Education Guidance Department?
• I'm on a Diploma course. What extra support can I get?

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Engagement 1

• Can I change pathway?

Facilities 0

Finance 31

• I want to change courses, will this affect my finance?
• I need help with my direct debits
• Who do I speak to about finance?
• I want to make a payment
• I want to discuss my payment plan

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General IT 5

• How do I print with Papercut? - Student
• How to Top Up your Print Credit - Student
• How to Install Office 365 - Student
• Sending an outbound email from ACM Helpdesk
• How to Redeem and Download AVID 90 days free Pro Tools/Sibelius

Graduation 0

ID Cards 0

Industry Link 2

• How do I book myself a gig with ACM?
• I'd like to get some advice on the industry and my future career - where do I go?

Library 1

• How can I access my Library Canvas page?

Registry 2

• How do I view my timetable?
• How can I change my timetable?

Safeguarding 13

• ACM Safeguarding information
• What is Abuse?
• How to Stay Safe
• How do I report a crime?
• What should I do if someone discloses a concern to me?

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Scholarships 0

Student Services 6

• How to I contact ACM Student Services?
• Helpful Information
• If i'm on campus and concerned for my safety what should I do?
• How many sessions of Coaching / Counselling do ACM offer?
• What is wellbeing coaching support?

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Pastoral Services 7

• What is the Pastoral Development Education Programme?
• What is Pastoral Services?
• Support Weblinks
• What are Awareness Weeks?
• What are the ACM Societies?

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Wellbeing 11

• ACM Support Hub FAQs
• How do I apply for EC?
• How do I book a wellbeing meeting?
• How do I check counselling availability?
• Who and what are ACM Student Services?

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