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Knowledge base
FAQs
Accommodation
6
Introduction to Accommodation at ACM
Private Rented Accommodation
ACM Student Halls
Guarantor Information
Council Tax Exemption Information
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Admissions
1
I would like to cancel my open day booking
Additional Needs and Disabilities
0
Appeals
2
I wish to appeal my grade, what should I do?
Where can I find the Academic Appeal policy?
Assessments
5
I need to speak to an assessment officer?
I can't access Canvas, what do I do?
I missed my assessment, what do I do?
When will my assessments be taking place?
How do I apply for EC?
Attendance
0
Complaints
0
Digital Education
23
Canvas - Forgot password
Assessments - Where do I submit my assignments?
Google Drive - How to upload your work
Assessment - How do I submit my assignment via Google Drive?
New to ACM? How to connect your Zoom account
View all 23
Education Guidance
8
Education Guidance Information
How do I apply for the DSA?
Am I eligible for the Disabled Students Allowance (DSA)?
How do I contact the Education Guidance Department?
I'm on a Diploma course. What extra support can I get?
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Engagement
1
Can I change pathway?
Facilities
0
Finance
34
I want to change courses, will this affect my finance?
I need help with my direct debits
Who do I speak to about finance?
I want to make a payment
I want to discuss my payment plan
View all 34
General IT
5
How do I print with Papercut? - Student
How to Top Up your Print Credit - Student
How to Install Office 365 - Student
Sending an outbound email from ACM Helpdesk
How to Redeem and Download AVID 90 days free Pro Tools/Sibelius
Graduation
0
ID Cards
0
Industry Link
2
How do I book myself a gig with ACM?
I'd like to get some advice on the industry and my future career - where do I go?
Library
1
How can I access my Library Canvas page?
Registry
2
How do I view my timetable?
How can I change my timetable?
Safeguarding
16
ACM Safeguarding information
What is Abuse?
How to Stay Safe
How do I report a crime?
What should I do if someone discloses a concern to me?
View all 16
Student Services
6
How to I contact ACM Student Services?
Helpful Information
If i'm on campus and concerned for my safety what should I do?
How many sessions of Coaching / Counselling do ACM offer?
What is wellbeing coaching support?
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Scholarships
0
Wellbeing
7
How do I request counselling?
What is wellbeing support?
How do I get wellbeing support?
What external support services are available?
How do I check counselling availability?
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